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Tarah Hendrix

Marketing Systems Architect | AI-Enabled Operations

Ten years building and scaling marketing operations systems across enterprise and high-growth B2B organizations. I design and implement the integrations, governance frameworks, and automation logic that turns marketing strategy into measurable, repeatable performance - with increasing focus on intelligent automation.

01.

ARCHITECTURE

SYSTEMS INTEGRATION

Architects cross-platform integrations that ensure interoperability, clean handoffs, and sync reliability across marketing automation, CRM, and data-platform layers.

DATA ARCHITECTURE

Builds governed data architectures and attribution frameworks that enable accurate measurement, reliable reporting, and clear pipeline visibility.

GOVERNANCE & COMPLIANCE

Designs privacy-first processes and operational controls that enforce regulatory compliance (GDPR, CCPA), access standards, and data integrity at scale.

AUTOMATION
& AI

Architects intelligent workflows and AI-enabled automation that transforms processes, engagement data, and product usage into structured systems for segmentation, scoring, and orchestration.

LIFECYCLE & SCORING

Builds progression models and qualification frameworks that translate buyer intent into automated nurture paths and sales handoff logic.

CAMPAIGN OPERATIONS

Designs the operational framework for campaign execution at scale: naming taxonomy, reusable templates, metadata governance, and launch workflows that ensure consistency and compliance.

02.

APPLICATION

03.

ENABLEMENT

CHANGE ENABLEMENT

Designs systems for sustainable adoption: embedded training, self-service documentation, process guides, and governance playbooks that reduce dependency and enable autonomous execution.

DEPLOYMENT & MIGRATION

Architects migration strategy and deployment plans that prioritize data fidelity, cutover logic, and rollback protocols. Minimizes disruption during platform transitions and system consolidations.

Experience

Lenovo

Jun 2023 - Present

🤖 AI Efficiency Operations Manager

Pioneers applied AI and designs AI-powered workflows and intelligent automation to govern business operations and campaign execution, enforce data quality, and accelerate lead qualification.

⚙️ Marketing Operations Manager

Architected multi-dimensional lifecycle and scoring models, lead source governance frameworks, and attribution systems that improved qualification accuracy by 25% and strengthened sales handoff.

RECOGNIZED WITH MARKETING CATALYST AWARD.

SAP

Feb 2018 - Nov 2020

⚡ Marketing Automation Manager

Re-engineered lead routing workflows, architected a custom Product-Marketo data sync that tripled audience reach, and implemented global campaign orchestration standards for consistent tracking and attribution.

RECOGNIZED WITH MAREKTING LEADERSHIP TEAM BEST PRACTICE AWARD.

🛠️ Marketing Automation Specialist

Standardized automation logic, optimized data syncs, and established governance models to enable scalable, compliant campaign execution across channels.

MURAL

Nov 2020 - Jun 2023

 🧠 Sr. Marketing Operations Manager

Re-architected the Salesforce-Marketo pipeline to reduce sync latency from 24-94 hours to under 1 hour, unified visitor data across systems, and scaled program execution 300% YoY through reusable templates and governance standards.

RECOGNIZED WITH MOPSIE AWARD NOMINATION.

🛠️ Campaign Operations Manager

Designed campaign orchestration frameworks and lifecycle models that enabled automated nurture paths, product-usage activation, and persona-driven segmentation across 10+ dynamic nurture programs.

US Assure

Feb 2015 - Feb 2018

🚀 Digital Marketing Specialist

Implemented Marketo from the ground up, integrated Salesforce, redesigned lead-to-contact conversion processes, and built a centralized reporting dashboard to enable data-driven decision-making.

Portfolio

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